Who We Are

We met up with a few of our customers to help tell our story through their eyes, how they met us, and what they think of us! At Rival5, we strive on feedback, and encourage our team members to look through the eyes of our customers and approach situations like it was our own organization.

Our turnkey approach relieves the stress that comes with managing complex telecommunication solutions - allowing organizations to focus on what they do best.

Watch our story be told to the right, or click here for our customer testimonials!

Our Services

RCom®Unified Communications Platform
SaaS (Software as a Service)

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Our main hosted PBX SaaS (software as a service) cloud-based software that provides multiple communication options, including a feature-rich VoIP telephone system.

Our Solutions
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RVoice® Telecom Services

VoIP replacement for traditional telephone service. Inherent QCR Quality Control Routing™ and CBA Call Bursting Assurance™

RLock

RVoice® Telecom Services

VoIP replacement for traditional telephone service. Inherent QCR Quality Control Routing™ and CBA Call Bursting Assurance™

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RMask® Caller-ID Masking

Keeps your personal mobile/home number private while showing a familiar number to the called party

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RFax® Electronic Faxing Service

HIPAA-compliant service capable of utilizing your legacy fax machines, providing secure portals, & sending to/from authorized email addresses

What Some Customers Have to Say

Like any organization, we strive on the feedback we receive from our customers, subscribers, and sometimes even potential customers evaluating our service.

Whether obtaining feedback through word-of-mouth, customer surveys, or survey results on a routine support request, we review it all to better improve all aspects of our business!

Joliet Public Schools District 86

"Right from the beginning Rival5 listened to our needs as well as our concerns...."

"The Rival5 team is incredibly responsive.  Installation and implementation were highly successful."

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Weldstar Company

"Pricing is straightforward and honest and the Rival5 tech support team is second to none."

"If you're in the market for a new business phone system, these guys should be your first call."

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Winnetka Public Schools District 36

"Implementation went off without a hitch and their process required very little effort from our team."

"We can’t even rate their customer service; it’s off the charts."
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Firefly Legal

"[Rival5's] on-demand style customer service is exactly what we needed...."

"It is a joy working with Rival5."

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