We Are Rival5
Rival5 Technologies Corporation "Rival5" is a Mokena, Illinois based company that specializes in Managed Cloud Communications solutions. Since founding in 2011, we have partnered with a variety of businesses, healthcare facilities, educational institutions, and other entities to change the way they communicate.
Our turnkey approach relieves the stress that comes with managing complex telecommunication solutions -- allowing organizations to focus on what they do best.
Dedicated | Reliable | Knowledgeable | Nimble | Supportive
Our Mission
Provide superior customer service
as our core business -
not a byproduct of what we offer.
Our History
Our team has decades of experience directly implementing telephone systems and hosted services. We were originally founded by regular, everyday people with expertise from Siemens, AT&T, IBM, and other privately-held telecom companies. Since then, we've built (and continue to grow) a reputable bank of knowledge within our company.
Every day we strive to learn more to help design our solutions, expand our network, and serve our customers. We've used our experience of premise PBX's, SaaS offerings, hosted VoIP services, SIP trunking, PRI, POTS, and more to build our platforms and network unique to our customers' needs.
A True Partner
We work hand-in-hand with customers and approach organizations as if they were our own. We learn how our customers operate, which helps us customize voice solutions unique to their needs.
One-Stop-Shop
Our solutions are supported by us as a whole. If an issue is not our problem or not under our control, we help to identify and resolve it.
No finger-pointing here.
Tight-Knit Support
Our secure, comprehensive services are backed by our superior support, with tight-knit software development and device/endpoint manufacturer relationships as an integral part of our solutions.
Our centralized team deploys, maintains, and maintain stable update cycles. We handle all of the software updates and patches on our end, including device firmware upgrades, as well as feature requests and enhancements on our platform. All of this to allow our customers to focus on what they do best, not manage their phone systems.
No Resellers Here
We provide our support and service end-to-end rather than acting as an agent or reseller of another company's product.
We also work and partner with managed service providers (MSPs) that we get to know and trust to refer or recommend us to customers & prospects.
Federally Registered and Licensed
Safety and Security
Since its inception, Rival5 has recognized safety and security as our number one priority. We partner with best-in-class industry leaders to build and support a robust E911 network and achieve full compliance with recent mandates, including Kari’s Law and Ray Baum’s Act.
Hundreds of 911 calls traverse our network every year.
Stability & Reliability
Multiple internet peering partners throughout our data center networks provide us stable and reliable connectivity for all voice and data traffic to and from our customers.
Service Delivery
We're registered with the FCC as an Interconnected VoIP provider and remain in compliance with all federal, state, and local laws and regulations that govern telecom. So there are no surprises, we've learned to include all relevant local, state, and federal telecom taxes and fees on all invoices and proposals. Many other providers don't.
Service Delivery
We're registered with the FCC as an Interconnected VoIP provider and remain in compliance with all federal, state, and local laws and regulations that govern telecom. So there are no surprises, we've learned to include all relevant local, state, and federal telecom taxes and fees on all invoices and proposals. Many other providers don't.
Hello from the CEO.
Many traditional telecom providers still follow an outdated model—prioritizing sales, overpromising capabilities, and often underdelivering on service. Rival5 Technologies was founded on May 5, 2011, to challenge that approach, rival our competitors, and redefine what businesses and schools should expect from a communications partner.
At Rival5, customer service is not a byproduct—it is the foundation of our business. Our hosted VoIP phone service, cloud communications, and managed connectivity are designed to deliver reliability, flexibility, and ongoing support. When customers partner with Rival5, they are not just purchasing a phone service—they are investing in a responsive, accountable team that stands behind them every day.
As we have grown, we have continually adapted based on what our customers ask for. Many of our most impactful solutions have come directly from listening to real-world needs and building tools to solve them. Whether it’s improving call quality, increasing uptime, enhancing communication workflows, or adding layers of safety, our approach is always driven by our customers.
This mindset has led to innovations that complement and extend our core services. RMask is a standalone solution designed to help organizations adapt to changing environments with practical tools that enhance operations. RLock, which integrates directly with our hosted VoIP phone service, enables organizations—especially schools—to initiate rapid communication and lockdown procedures when seconds matter most.
We are especially proud of our work with schools, where communication, reliability, and safety are critical. From dependable hosted VoIP phone service and network infrastructure to integrated safety capabilities, we help create environments where students and staff can feel protected while staying connected.
Rival5 places a strong emphasis on value over cost. While price is always a factor, the true return comes from increased efficiency, reduced downtime, improved productivity, and enhanced safety. By helping organizations make smarter communication decisions and supporting them every step of the way, we create long-term operational and financial benefits.
Internally, we foster a culture of ownership and accountability. Our team is encouraged to view every situation through the customer’s perspective—treating each client’s business as if it were our own, every single day.
Customer feedback consistently reinforces this approach, with clients highlighting our responsiveness, straightforward pricing, and exceptional support. High retention rates further demonstrate that we are not only meeting expectations but often exceeding them.
Rival5 is more than a telecom provider—we are a partner focused on service, innovation, and safety, continually evolving to meet our customers’ needs and proving that when you truly put the customer first, everything else follows.
Tony Brncich
President and CEO
Rival5 Technologies Corporation
If you've liked what you've seen so far, please click below to contact us and help us change the way you communicate!
Contact UsOur Mission
Providing superior customer service as our core business - not a byproduct of what we offer.